Support Center

Everything you need to get your server running smoothly.

Getting Started

New to PackSpliter? Learn how to convert your modpack to server files in minutes.

Server Setup

Configure your generated server files, allocate RAM, and get your Minecraft server running.

Troubleshooting

Upload keeps failing? Server won't start? Check common fixes here.

Supported Formats

Learn about .mrpack, .zip files, and universal modpack compatibility.

Frequently Asked Questions

What file formats are supported?
PackSpliter supports .mrpack files (Modrinth) and .zip files (CurseForge/Manual). It works with most launcher exports including Prism, MultiMC, ATLauncher, and vanilla.
Why is my upload failing?
Check your internet connection first. We support resuming uploads, so a refresh might help. If you're behind a strict firewall or VPN, try disabling it. Large modpacks (500MB+) might take a moment to process.
How long does generation take?
It depends on the modpack size. Small packs (50 mods) take ~2 minutes. Heavy expert packs (300+ mods) can take 10-15 minutes. We prioritize bandwidth to make it as fast as possible.
Is my data secure?
Yes. Files are processed in ephemeral containers and wiped 1 hour after generation. We do not store your modpack data permanently.

Still Need Help?

Can't find what you're looking for? Our team is active and ready to assist.